CampOne Docs

Everything you need to know about CampOne — from initial setup to day-to-day operation.

CampOne is the all-in-one platform for Swiss campsites. These docs are for operators and their teams. You’ll learn how to use each module day to day — from booking management to HESTA reporting to the guest portal.

New to CampOne?

Getting started From consultation through setup to go-live.

Data migration Existing bookings, guests and invoices are carried over.

Modules at a glance

Booking Management

Drag-and-drop calendar, online widget, and multi-pitch bookings. Read more.

Pitch Map

Interactive map of your site with pitch types and infrastructure. Read more.

Billing & Payments

Swiss QR-Bill, TWINT, and automatic tourist-tax settlement. Read more.

HESTA & Compliance

Automated HESTA reporting and an nDSG-compliant audit trail. Read more.

Analytics & Reporting

Occupancy, revenue, season comparison — decisions on a data foundation. Read more.

Guest Portal

Digital self-service for your guests — multilingual, branded, simple. Read more.

Add-ons

Channel manager, dynamic pricing, restaurant, infrastructure. Read more.

API Reference

Technical API documentation for integrations. Read more.

Common tasks

Create or move a booking How to use the drag-and-drop calendar day to day.

Submit a HESTA report Month-end close in a few minutes.

Embed the online widget Direct bookings on your own website.

Settle the tourist tax Monthly or quarterly settlement with the municipality.

Help and contact

This documentation is for daily use — step-by-step guides, tips, background context. For individual questions reach out to your CampOne contact. During onboarding and in the first 90 days after go-live you have a direct hotline (see Go-live).