Billing & Payments Overview
CampOne is built for the Swiss billing landscape. Every invoice automatically includes the Swiss QR-Bill payment slip with your IBAN, the correct reference code, and all mandatory fields. Your guests pay via banking app, e-banking, or at the post counter — no extra sign-up required.
TWINT is integrated natively, both at reception and in the guest portal. The tourist tax is calculated per municipality, per age group, and per night automatically and shown separately — with monthly or quarterly settlement to your municipality.
Additional payment methods like credit cards can be connected optionally.
What you’ll find here
Section titled “What you’ll find here”| Page | Content |
|---|---|
| Swiss QR-Bill | IBAN/QR-IBAN, reference code, layout, camt.054 reconciliation, corrections |
| TWINT | Reception and portal payment, online widget, batch payout, refunds |
| Tourist tax | Rates, age groups, exemptions, municipality settlement |
Who uses what
Section titled “Who uses what”- Reception triggers payments, sees status, prints receipts
- Bookkeeping imports camt.054, checks reconciliation, issues corrections
- Municipality / contact point receives the monthly or quarterly tourist-tax statement
- Fiduciary / tax adviser pulls the VAT report at quarter-end
Invoice lifecycle
Section titled “Invoice lifecycle”An invoice moves through:
- Calculation — automatic from booking, pitch type, party size, length of stay, extras, tourist tax
- Issuance — at arrival, departure, or in between (your choice)
- Sending — as PDF by e-mail, visible in the guest portal, optionally printed
- Payment — TWINT, QR-Bill, credit card, or cash
- Reconciliation — automatic via camt.054 or manual
- Correction — if needed via credit note + new invoice (issued invoices cannot be edited)
CampOne supports the relevant Swiss rates:
| Rate | Applied to |
|---|---|
| 3.7 % (special rate) | Accommodation (pitch, rental unit) |
| 8.1 % (standard rate) | Hospitality, electricity, dog, laundry pack |
| 2.6 % (reduced) | Certain food in the shop |
| 0 % | Tourist tax (pass-through), certain foreign B2B |
Each invoice line carries the correct rate; the quarterly report splits by rate automatically.
Prerequisites
Section titled “Prerequisites”- Bank account with IBAN or QR-IBAN for Swiss QR-Bill
- TWINT merchant contract (can be requested during onboarding)
- Tourist-tax configuration of your municipality (rates, age groups, IBAN)
- VAT number (if you are VAT-liable)
These are part of onboarding.
Tips for a clean close
Section titled “Tips for a clean close”- Quarterly review. A short visual check on the VAT report each quarter prevents late surprises.
- Daily camt.054 import. Early reconciliation reduces the risk of dunning notices on already-paid invoices.
- Corrections immediately. Fix faulty invoices with a credit note + new invoice — don’t wait for quarter-end.