Pitch Map Overview
The pitch map is the visual representation of your campsite in CampOne. Instead of abstract lists you work with an interactive map: each pitch is a clickable object with properties, availability, and live bookings.
You define pitch types (e.g. standard, comfort with power, XXL for motorhomes) and assign them to individual pitches. An infrastructure overlay shows sanitary blocks, power pillars, playgrounds, and service pitches — which helps both your team with allocation and guests choosing via the online widget.
Changes on the map (new pitches, type updates, blocking a pitch for renovation) take effect immediately across booking and billing.
What you’ll find here
Section titled “What you’ll find here”| Page | Content |
|---|---|
| Pitch types | Standard and custom types, features, inheritance, bulk assignment |
| Infrastructure overlay | Sanitary blocks, power pillars, playgrounds, distance calc, heatmap |
Who uses what
Section titled “Who uses what”- Reception sees occupancy per pitch and dispatches on the spot
- Cleaning team uses the infrastructure overlay alongside the cleaning plan
- Guests see the map in the online widget (before booking) and in the guest portal (site map)
- Owner / manager uses the heatmap and occupancy view for investment planning
Data model
Section titled “Data model”The map has three layers:
| Layer | Contents | Maintained by |
|---|---|---|
| Pitches | Individual pitches with type, sector, special rules | Onboarding + reception |
| Infrastructure | Sanitary blocks, pillars, playgrounds, restaurants | Onboarding + manager |
| Layout image | Paths, lawns, trees, water lines (decorative) | Onboarding |
Pitches can only be created on the map or via CSV import — not blindly in a table. The map is therefore always the source of truth.
Prerequisites
Section titled “Prerequisites”To use the map productively you need:
- a background image (survey plan, aerial photo, or sketch)
- a pitch list with numbers
- a rate structure that matches your pitch types
The initial setup happens during setup — you sign off the result before go-live.
What changes trigger
Section titled “What changes trigger”A few typical actions and their consequences:
| Action | Effect |
|---|---|
| Block a pitch | Bookings for the period blocked, online widget hides the pitch |
| Change pitch type | Existing bookings keep the old type, new bookings see the new |
| Sanitary block “under maintenance” | Guest portal hides it, cleaning paused |
| Move infrastructure | Distance recalculation runs automatically, widget sort updates |
Such changes are non-destructive and traceable in the audit trail.