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Infrastructure overlay

The infrastructure overlay sits on top of your pitch map and shows everything that doesn’t belong to a single pitch: sanitary blocks, power pillars, water taps, waste islands, playgrounds, restaurants, reception, parking. Your team sees at a glance how far each pitch is from the nearest sanitary block; guests see the same overlay in the online widget and the guest portal as their site map.

Switch the map to edit mode (the wrench icon, top right) and pick an element from the toolbar. Standard elements:

  • Sanitary block (sub-type: women, men, family, accessible)
  • Water tap (drinking, grey water, both)
  • Power pillar (number of sockets and amperage)
  • EV charger (connector type)
  • Waste island (sorting setup)
  • Playground
  • Restaurant / bar / shop
  • Reception
  • Barrier / entrance
  • Parking (number of bays)

Custom elements can be defined under Settings → Map → Custom symbols — for instance a wellness cabin or a bread service point.

Once placed, an element can be dragged with the mouse. Corner handles resize, the rotation handle at the top reorients. Orientation matters for rectangular elements like sanitary blocks so the door is drawn on the correct side.

Numeric inputs (X, Y, rotation) allow pixel-precise placement when importing from a survey plan.

For each element you maintain:

  • Label (e.g. “Sanitary North”, multilingual)
  • Opening hours (for restaurant, shop, reception)
  • Availability (open, under maintenance, closed off-season)
  • Photo (shown in the guest portal)
  • Notes (internal, team-only)

For sanitary blocks you can also attach a cleaning plan (Infrastructure add-on) — who cleans when, automatically derived from occupancy and time of day.

Per element you decide who sees it:

VisibilityEffect
InternalOnly in the admin calendar and dispatcher map
Guest portalLogged-in guests see the element on their site map
Online widgetVisible before a booking — useful for marketing (“Playground”, “Restaurant”)
HiddenElement stays on file but is not displayed anywhere

For seasonal elements such as a summer kiosk, switch visibility on only for the relevant period.

CampOne automatically computes the straight-line distance between every pitch and every sanitary block, water tap, and power pillar. During dispatch the distance appears in the pitch tooltip; in the guest portal it reads “120 m to the sanitary block”. Families with small children can be offered closer pitches automatically.

In view mode you can toggle a heatmap showing which areas of the site are most occupied. This helps you plan investments — e.g. an additional sanitary block — based on data.

  • Update after refurbishments. If a sanitary block is temporarily closed, set it to “under maintenance” — the guest portal hides it and your team knows.
  • Use custom symbols sparingly. Too many bespoke icons make the map noisy.
  • Save after each change. Edit mode has no auto-save, deliberately, to avoid accidental drag.