Skip to content

Berichte (reports hub)

Berichte is German for “reports”. It is the main reporting hub of CampOne and the page most operators open when they need numbers — for accounting, the tax authority, season analysis, or year-end work. The page collects 16 separate reports under one roof, each on its own tab, each with a date-range selector and an export button.

You will spend most of your reporting time here. The shorter Reports page is a quick visual dashboard; Berichte is where you read tables, total columns, and download files for somebody else to process.

In the sidebar, expand the Berichte group and click Berichte. The route is /berichte. The group only appears if your tenant has the berichte feature flag turned on — if you cannot see it, ask your CampOne contact.

Access is full for tenant-admin users; staff users may see a limited subset depending on tenant configuration.

A row of presets — Today, This week, This month, This year, All time — plus a custom from/to picker. Whatever you choose is applied to the active tab; switching tabs keeps the date range. Some tabs (for example the weekly occupancy view) work on their own period and may ignore the picker.

Sixteen tabs run along the top of the report area. Each tab has its own table, its own column set, its own summary totals (where applicable), and its own download button. Reports load lazily — only the data for the tab you are viewing is fetched.

  • A table of rows with totals at the bottom where it makes sense.
  • A Download button (CSV, and Excel where available).
  • A Print button on tabs that produce print-friendly layouts.

A list of guests in residence — the bookings whose stay falls inside the selected date range. Use it to produce an occupancy or residence list for your own records, or to verify what you reported on a Meldeschein run. Equivalent of asking “who was here between these two dates?“

Weekly occupancy totals: how many pitch-nights were sold per calendar week, typically broken down so you can see filling and emptying patterns across the season. Use it for season planning and for comparing one week against the same week last year.

Sales of items billed on bookings or sold through the till — for example electricity, firewood, breakfast, day passes. Use it to see which extras are moving and to spot inventory you should be re-stocking.

A flat list of accounting-grade entries: each invoice line with its date, amount, and account assignment so your bookkeeper can post them. This is the report you typically hand to your accountant at month-end. Field mapping reflects your tenant’s chart of accounts.

Every invoice that is still unpaid, with due date and outstanding amount. Use it as a working list for your dunning round. The shorter dunning view on the Reports page is built from the same data, but Offene is the full table.

Deposits that guests have already paid against future bookings — money received but not yet earned. Use it at month-end so your accountant can keep prepayments off the revenue line until the stay actually happens.

Guest totals broken down by nationality and aggregated for the period. This tab links across to the dedicated Stats page, which is where the full nationality dashboard lives. Use it for tourism-board returns and for marketing analysis.

Revenue for the selected period, broken down by source — for example pitch revenue, electricity, tourist tax, extras, POS. Use it as the headline figure for a month or year and as a sanity-check against your accounting export.

VAT (Mehrwertsteuer) split by rate and by category, so you can fill in your VAT return without rebuilding the totals yourself. The split can be intricate when you sell items at different VAT rates (accommodation vs. retail vs. food) — read carefully and ask your CampOne contact for guidance if the categories don’t match what your accountant expects.

A cash-register journal: every cash movement in the till for the period, with totals. Use it for the daily close, for cash audits, and as supporting evidence for your bookkeeping. This is separate from the Kasse → Kassenabschluss screen, which is the operational close.

Bookings cancelled in the selected period, with the cancellation date, the original value, and any cancellation fee. Use it to see how much money walked away and to feed cancellation-rate KPIs.

A payment log: every payment received in the period, with method (cash, card, TWINT, bank transfer, voucher) and the booking or invoice it was applied to. Use it to reconcile against your bank statement and your card-acquirer reports.

Electricity-meter readings and the consumption charged on bookings, where you operate metered pitches. Use it to spot mis-readings before they end up on an invoice and to total electricity revenue. Only meaningful if your tenant has the electricity-reading feature enabled — if the tab is empty, ask your CampOne contact whether to switch it on.

14. Preisfehler (Price errors / discrepancies)

Section titled “14. Preisfehler (Price errors / discrepancies)”

A diagnostic report listing bookings whose price looks wrong — typically because a rate changed mid-stay, a discount was misapplied, or a manual override left the line item out of sync. Use it as a pre-billing check at month-end. If you are unsure how a row should be corrected, ask your CampOne contact for guidance.

Comments, ratings or feedback collected from guests (where the guest-book feature is enabled). Use it to skim guest sentiment for the period and to surface anything that needs a response. May be empty if you do not collect feedback in CampOne.

A catch-all tab that exposes the same data as the other reports in CSV, Excel and PDF form. If you want to take a report away rather than read it on screen, this tab is the shortcut. For larger and more flexible bulk exports — date ranges across many months, accounting CSV, contract exports — use the dedicated Export page instead.

Pick a date-range preset, click the tab you want, and read the table. Most tabs show totals at the bottom; if a column doesn’t add up to what you expected, narrow the date range and read again.

  1. Set the date range to last month (e.g. This month at the start of the new month, then move the picker back).
  2. Open Buchführung and click Download — that’s your accounting export.
  3. Open MwSt and download — that’s your VAT return support.
  4. Open Offene and download or print — that’s your outstanding-receivables list.
  5. Open Anzahlungen and download — that’s your prepayments balance for the bookkeeper.
  6. Send the four files to your accountant.

For accounting in particular, Buchführung is mapped to your tenant’s chart of accounts, so the file should drop straight into your bookkeeper’s tooling. If your accountant prefers Excel, use the Export tab to produce an .xlsx instead of CSV.

Open Aufenthalt, choose the date range, and click Print. The browser print dialog opens; choose your printer or “Save as PDF”.

Berichte does not currently schedule exports. Run the export manually at the cadence your accountant or authority needs (typically monthly or quarterly), or use the Export page if it offers a more convenient bulk download.

  • Date ranges are strict. A booking that straddles your selected dates may be counted in one report and not another, depending on what the report measures (stay nights vs. invoice date vs. payment date). When the totals between two tabs don’t match, this is usually why.
  • Long ranges can time out. “All time” or several years can be slow or hit the backend’s query limit. Run reports a year or quarter at a time and concatenate the files.
  • Feature flags hide tabs. If a tab is missing, your tenant has that feature switched off (this is common for Strom, Gästebuch, and tenant-specific accounting variants). Ask your CampOne contact to enable it.
  • Lazy loading. Each tab fetches its data only when you open it. The first click can take a moment on slow connections.
  • VAT is intricate. The MwSt breakdown depends on how products and pitch types are configured. If a rate looks unexpected, do not adjust the report — fix the underlying product or pitch-type configuration in Settings and re-run.
  • Cached data. Some reports cache their results for a few minutes for performance; a booking you confirmed sixty seconds ago may not yet appear. Reload the tab or wait briefly.
  • Fiscal year boundaries. If your fiscal year is not the calendar year, use the custom date picker — there is no fiscal-year preset.