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Infrastructure

The Infrastructure add-on extends the pitch map with actively managed elements: sanitary block cleaning, EV charging billing, electricity metering at power pillars, laundry access. The static site plan turns into an operational tool.

Per sanitary block you set:

  • Cleaning frequency (e.g. 2× per day in high season, 1× in shoulder)
  • Cleaning duration (e.g. 30 minutes)
  • Authorised staff
  • Material consumption (optional, for cost control)

CampOne builds a daily plan distributing cleanings across available staff. Site occupancy feeds in: on a 95 %-occupied day extra cleanings are added; on an empty winter day one cleaning is enough.

Cleaning staff find a QR code at each door. After finishing they scan and confirm — the audit trail records time and person. Guests can see in the portal when the block was last cleaned.

Guests report dirt or defects through the portal in 30 seconds. The report appears on the cleaning daily view with:

  • photo (uploaded by the guest)
  • description
  • pitch and sanitary block
  • priority (cosmetic, disruptive, hygiene-critical)

Cleaning staff see the nearest open issue on their next round and can address it directly.

Per charger you set:

  • Connector type (Type 2, CCS, CHAdeMO)
  • Maximum power (kW)
  • Tariff (CHF per kWh, or flat per session)

Charging starts via a simple QR-code system:

  1. Guest scans the QR code on the charger with their phone
  2. Authentication via booking number or guest portal login
  3. Charging starts, kWh metered in real time
  4. On unplug, consumption and cost flow to the guest portal
  5. Posting as a line on the pitch invoice

Alternatively we support common RFID cards and apps such as eCarUp, Plugsurfing, or EVPass — their sessions arrive via OCPP and are matched to the same booking.

For pitches with their own meters (Comfort/Premium) you store a meter ID per connection. CampOne computes at check-out automatically:

  • Start reading (captured at check-in)
  • End reading (captured by guest or staff)
  • Consumption in kWh
  • Tariff (summer / winter, possibly different rates)
  • Line on the invoice

For compatible smart meters (e.g. Landis+Gyr E450, Iskra MT174) CampOne reads the values automatically — no manual entry.

Coin-operated laundry or a laundry service can also be billed through the add-on:

  • Token sale at reception (digital, posted to the booking)
  • App-controlled for IoT-enabled machines
  • Time-slot booking (e.g. “dryer 14–15”) via the guest portal

Other infrastructure (e-bike rental, SUP rental, fitness room) follows the same pattern — as long as per-booking capture is possible.

For each infrastructure element you keep a simple maintenance plan:

  • Maintenance interval (e.g. every 6 months)
  • Owner
  • Documents (certificates, manuals)
  • History of past maintenance

The system reminds about due maintenance and lets external service providers attach their reports.

  • Cleaning stats: cleanings per day, delays, issue reports
  • Energy usage: kWh per pitch, per charger, per period
  • Laundry: utilisation, revenue, repairs
  • Maintenance KPIs: on-time maintenance, breakdowns, cost
  • Laminate QR codes. At sanitary blocks and chargers QR codes are exposed to weather and detergents — cheap lamination dramatically extends life.
  • Set a consumption alert. A pitch-level threshold (e.g. 50 kWh per day) catches faulty appliances or heaters left on.
  • Don’t pack the cleaning plan tight. A realistic plan with buffers runs more smoothly than an optimised one with no slack.