Restaurant

The restaurant add-on connects your hospitality with the booking system. Orders at the restaurant, bar, or kiosk land — if the guest wants — directly on the pitch invoice; the guest pays everything in one step at check-out. Less cash at the restaurant counter, lower friction for spontaneous spending.

POS connection

CampOne supports the common Swiss POS systems:

• Sumup, myPOS, Worldline (mobile POS)
• Vectron, Hypersoft, Lightspeed K-Series (classic POS)
• Tilby, Toast, Square (cloud POS)
• Custom systems via REST API or CSV import

Per POS you configure:

• Location (restaurant, bar, kiosk)
• VAT rate
• Posting logic (to pitch invoice, separate, mixed)
• Authorised cashiers (staff who can post on behalf of the restaurant)

The connection is set up during onboarding. Standard POS systems take 1–2 hours; custom systems often a half day.

Posting to the guest invoice

At the restaurant POS, staff identify the guest via:

• QR-code card of the guest (from the guest portal)
• Pitch number entered at the till
• Guest name and arrival date as a search

The order is posted as a separate line on the pitch invoice. The guest signs — paper or digital, depending on the POS — and that’s it. At check-out the guest sees all restaurant orders listed.

Per-guest authorisation

Not every booking should automatically post. You control per booking:

• Standard: posting allowed (typical for regulars or with a deposit)
• Limit: post up to CHF X — useful for first-time guests
• Blocked: no posting (cash payment required)

A blocked guest sees a notice at the restaurant POS and must pay cash or TWINT.

Reporting

Under Reports → Restaurant you see:

• Revenue per restaurant/POS
• Split of pitch posting vs. counter payment
• Top-selling items
• Revenue per guest and per pitch type
• Open (not yet paid) lines per active booking

For multiple outlets (restaurant, bar, pizzeria) reports can be split per outlet.

VAT

In Switzerland different rates apply: accommodation 3.7 %, hospitality 8.1 %. Posting separates them automatically and shows them split on the invoice. The quarterly VAT filing becomes much simpler than with a manual mixed invoice.

Pre-orders via the guest portal

Optionally guests can pre-order through the portal — typical:

• Bread service for the next morning (until 22:00 the day before)
• Pizza on arrival (24 h pre-order)
• Buffet reservation (party size, table)

Orders go directly to the restaurant — on a tablet or printer — and post to the pitch invoice the same way.

Shift change and till close

Per shift, the restaurant can produce a till close report. CampOne generates:

• Cash income
• TWINT income
• Posted to bookings (carry-over)
• Vouchers redeemed
• Discrepancies

The document is logged in the audit trail and is part of your bookkeeping documentation.

Tips

• Use limits. A CHF 100 limit for first-time guests prevents losses without restricting comfort.
• Hand out QR-code cards. Print a small QR-code card on check-in — quicker than typing a pitch number.
• Spot-check VAT split. Sample-check in reports that restaurant lines carry the 8.1 % rate — typos at the till otherwise slip through.